A funny thing happened to my iPhone photos a few months ago. I had no problem working with them on my iPhone or iPad and I could even open them from my photo stream on my Mac. However, I couldn't import them into Photoshop Elements or even put them in a word document. Even when I downloaded them from Google Photos, I still couldn't use them in any programs. I noticed they had a new type of file extension ending of .HEIC instead of the familiar .JPG so I did some research. Sure enough, you can't open HEIC files in most programs. So why the switch?



Apple has the right idea with this switch because the High Efficiency Image File Format (HEIC) saves a lot of space on devices, but it's not quite ready for the big time yet because of it's compatibility issues. If all you use are Apple devices and apps then you won't have a problem. If you want to use any other programs or devices, then you will have compatibility issues. I don't like the idea of having all my photos in a format that not everyone can use!

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I didn't even realize it was happening for a few months because I was mostly using my iPad for scrapping. I first ran into the issue when my Mom asked me why she couldn't open her photos in Photoshop Elements anymore. That's the sneaky thing about Apple, they slip something big in there without fully explaining it. Oh sure, I heard the hype about high efficiency photos and taking up less storage space, but I didn't realize that it would change the way we handled pictures overall. 

So I did a Google search to figure out how to get rid of this pesky problem and it's a simple fix. Just change your camera settings to most compatible format. Here are a few good links to check out if you want to read more about this issue.

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But what to do about all the photos you might have been shooting in HEIC format? I have a few months worth! You can edit them in a program like PicTapGo on your iPad and that will change them to a jpeg, but that is a tedious one-at-at-time process. If you have a large number of photos to convert, try using this free website powered by JPEGmini. It worked great for me!

Or you can download a free tool for Apple/Mac or Windows called iMazing HEIC Converter. It also worked like a charm! I'm sure there are other options as well, but I was happy with both of these resources. 

I do wish all of our technology could play nice with each other. And wouldn't it be great if everything used the same plugs and converters? Oh well, a girl can dream!